PRIVACY POLICY

This Privacy Policy is an electronic record formed under the Information Technology Act, 2000 and the rules made thereunder in force, and the provisions pertaining to electronic records in various applicable statues as amended by the Information Technology Act, 2000 from time to time.

The Privacy Policy is a legally binding document between persons accessing or using the Website as a visitor (“User” or “You”) and PEHCHAAN PRATIBHA PRIVATE LIMITED having its registered address at No 4C, 4th Floor, Rajmahal Apartments, 9th Main, Sadashivanagar, Bangalore - 560080 (“Pehchaan Company” or “We” or “Our”).

Pehchaan Company is the exclusive owner of the Website and is responsible for maintaining the Website and providing technical support. We value your concerns about online privacy and security while browsing and accessing Our Website.

This Privacy Policy is a contract between You and Pehchaan Company. This Privacy Policy shall be read together with the respective User terms and conditions available at [insert link] and other applicable terms and conditions of Pehchaan Company. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Our goal in this policy is to be completely transparent about the data We collect, why We collect it and how We use it, in order to make Your experience of browsing on Our Website and using Our services on this Website valuable. We encourage You to read this Privacy Policy before using this Website. By using this Website, You agree to the terms and conditions of this policy and the User terms and conditions available on this Website.

“Personal Information” encompasses any information that is capable of being associated with a specific person and could be used to identify that specific person whether from the data or information that Pehchaan Company has or is likely to have access to. We do not consider personal information to include information that has been anonymous or aggregated so that it can no longer be used to identify a specific person.

When and what information does the Website collect?

You can access/browse Our Website without providing any personal information. However, if you wish to purchase/ book tickets to our current/ upcoming event/ show via this Website, get in touch with Us or provide Your comment(s) on any of Our services(s)/ event(s), You will be required to provide your personal information. Even if You do not create an Account on Our Website when You simply browse Our Website as a visitor or purchase/ book tickets as a guest, such information is not used to track information about individuals who visit the Website, but is used to an aggregate level to customize Our Website, improve on-line experience and plan advertising and promotions, if any.

We may process/retain Your personal information (in compliance to applicable laws of India) on Our servers in the respective offices where the data centers are located.

Cookie Policy

Cookies are small pieces of information saved by your browser onto your computer/ mobile device. Cookies are used to record various aspects of your visit on the Website and assist Pehchaan Company to provide you with uninterrupted service. Pehchaan Company does not use cookies to save personal information for guest users.

No use or services available on this website are directed towards children. Pehchaan Company does not knowingly collect personal information from children or offer its services to children.

Does the Website/ Pehchaan Company share my information with any third parties?

We respect and understand that You do not want your personal information to be shared with other companies or third parties and therefore, We are not in the business of selling it to others. We share information only as described below and with our group and affiliates who are subject to this Privacy Policy.  We keep Your personal information that You provide to Us confidential and limit access to it, to those who specifically need to conduct any business activities, except as otherwise permitted by the applicable law in force.

Third party service providers:  We may employ other companies and individuals to perform the functions on Our behalf. Example: delivering e-mails, analyzing data, providing marketing assistance, providing search results, providing customer service, processing of payments and refunds. They have access to personal information needed to perform their functions, but not use it for any other purposes. Further, they must process the personal information in accordance to this Privacy Policy and as permitted under the applicable law in force. We will share Your personal information internally with those staff members, who need to complete your registration as a User, process your bookings/ purchases, if any amongst others.

Protection of the Website: We release your account details and other personal information when We believe the release is appropriate to comply with the law; enforce or apply Our User terms and conditions, or protect the rights, property or safety of the Website. This includes exchanging information with other companies, organizations, government or regulatory authorities for fraud protection and risk reduction but excludes any selling, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy. We will share all information We collect from You, including personal information with any third party, if We in good faith believe is required for the purposes of our compliance with any applicable law, regulation, legal process or enforceable governmental request/action or any manner required for the purposes of protecting our rights or interests.

How do I update my Account information?

You could at any time update Your Account information, by logging-in to Your Account “My Account” on the Website and edit the specific information You wish to update.

How do I remove my name from the [insert URL] email list?

We provide all Our Users with the opportunity to opt-out from receiving non-essential (promotional, marketing-related) communications from us. If You wish to remove your name from all Pehchaan Company’s lists and newsletters, please email us at marketing@thepehchaanco.com.

General Matters

The accuracy and confidentiality of Your account information is your responsibility: You are responsible for maintaining the secrecy and accuracy of your, email address, and other information at all times. We are not responsible for personal data transmitted to a third party as a result of an incorrect email address provided by You.

Security: We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under Our control. However, We cannot absolutely guarantee the protection of any information shared with us.

Policy Changes: We may update this Privacy Policy to reflect changes to our information practices. If We make any change in how We use your personal information, We will notify You by means of a notice on this Website prior to the change becoming effective. We encourage You to periodically review this page for the latest information on our privacy practices. Your continued use of the Website and Our services after We post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Legal Compliance: This Website complies fully with all the applicable and relevant laws of India. We may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of bona fide requirement to prevent an imminent breach of any applicable law for the time being in force in India.

In case of any grievances, kindly email to us at marketing@thepehchaanco.com.